Travel safe to and from Togo


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Activate the TOGO SAFE app while in Togo.
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NEW TRAVEL PROCEDURES
Date last modified: 03/09/2020
On this page :
General procedures
  • We recommend that all travellers to and from Lomé take out medical or travel insurance when purchasing their ticket if they do not already have international health insurance.
  • Travellers departing from Lomé must undergo a COVID-19 PCR test 72 hours before departure. A facility for testing outbound passengers has been set up at the former (old) terminal of the Lomé Gnassingbé Eyadema International Airport (AIGE), hereinafter Lomé Airport/LFW.
  • All passengers travelling to Lomé must show documentary proof of a negative COVID-19 PCR test taken no more than 5 days prior to boarding. The document containing proof of negative test results must also be uploaded as part of completing the traveller declaration form.

    On arrival at Lomé Airport/LFW, all passengers will be subject to another mandatory COVID-19 PCR test at the terminal. They are therefore required to fill the online traveller declaration form  available here and use the same platform to pay for the test before departure.

  • At boarding, airlines will verify if passengers are in possession of negative COVID-19 PCR test results and the proof of payment for testing on arrival at Lomé Airport.
    • Passengers who fail to comply with the above will be refused boarding.
  • All passengers who just arrived in Togo must install the contact tracing mobile application TOGO SAFE, and keep it activated for the entire duration of their stay or for at least 30 days.

    Use the links below to download the TOGO SAFE app on your device:

App Store (iPhone) :
App Store
Huawei AppGallery (Android) :
Play Store
Google Play (Android) :
Play Store
Failure to comply with the obligation to install this application will result in the traveller being placed under quarantine in a state-provided containment facility for at least 14 days. The traveller will bear all associated costs. 
Individuals in self-isolation/quarantine must follow the strict rules it entails and maintain the TOGO SAFE app activated while waiting for their COVID-19 PCR test results. They must submit to unannounced checks by security and/or health officers at their place of self-isolation/quarantine.

In accordance with Law No. 2009-007 of 15 May 2009 on the Public Health Code of the Togolese Republic, failure to comply with the rules of self-isolation/quarantine is punishable by a fine or by the transfer of the non-compliant individual to a state-provided containment facility at the individual’s expense or both.

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Procedures for passengers travelling to Lomé
If you are a passenger travelling to Lomé, you must follow these steps before your departure :
1
Carry out your COVID-19 PCR test. You must upload the results of your test as part of completing the traveller declaration form. You will be asked to show the results of the test at boarding. Only passengers who received a negative test result no more than 5 days prior to departure will be allowed to travel.
2
Complete the traveller declaration form at least 24 hours before your departure to Togo. The form is available here.
3
Pay for the mandatory COVID-19 PCR test which you will carry out on arrival at Lomé Airport/LFW. You can pay via Flooz, T-Money or major bank cards (VISA or Mastercard). An electronic receipt containing a QR Code serving as proof of payment will be sent to you by email following payment
4
Print out the electronic receipt which serves as a proof of payment or have the receipt ready to show on your phone. Airlines will check if you are in possession of this proof of payment at boarding. Without it, you will not be allowed to travel.
On arrival at Lomé Airport/LFW, you must:
5
Take the mandatory COVID-19 PCR test. The test will be performed by the laboratory dedicated to testing inbound passengers in Lomé, located in the current (new) terminal of Lomé Airport/LFW.
6
Download, install and activate the TOGO SAFE app before leaving Lomé airport for your place of residence. You must keep the app activated for the entire duration of your stay or for at least 30 days from your arrival in Togo. The app will prompt you to specify the location where you will self-isolate until the results of your COVID-19 PCR test are released.

If you refuse to install this application, you will be placed under quarantine in a state-provided containment facility, and bear all associated charges.

Pour faciliter l’activation de l’application, une carte SIM locale est gratuitement mise à votre disposition si vous n’en avez pas. Le numéro de téléphone associé à la carte SIM doit être utilisé pour activer l'application   TOGO SAFE.
7
Stay home and self-isolate until you receive your COVID-19 PCR test results by SMS and email. Results may take up to 24 hours to be ready.
Travellers who test positive may be placed under strict quarantine until they test negative. The traveller must bear all associated costs.
8
While in Togo, remember to practice preventative measures (wearing a face mask, maintaining social distancing of 2m, washing hands regularly, etc.) and all the measures outlined by the Togolese Government to halt the spread of coronavirus (COVID-19) in the country.
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Procedures for passengers departing from Lomé
If you are a passenger departing from Lomé, you must follow these steps before your departure:
1
Fill out the traveller declaration form and pay the fee for the COVID-19 PCR test, which must be completed 72 hours prior to departure. Click here to access the form online.
2
Pay for the COVID-19 PCR test using either Flooz, T-Money, or major bank cards (VISA or Mastercard). An electronic receipt containing a QR Code as proof of payment is sent to you by email after payment.
3
Print out the electronic receipt which serves as proof of payment.
4

Go to the laboratory dedicated to testing outbound passengers, located at the former (old) terminal of Lomé Airport/LFW, and carry out the COVID-19 PCR test. You must carry along your identity document, flight ticket and the electronic receipt certifying payment of the COVID-19 PCR test fee.

Your test results are sent to you by SMS and email within 24 hours. (Please make sure you enter a valid email address while completing the traveller declaration form to ensure that you receive your test results.)

Travellers who test positive may be placed under strict quarantine until they test negative. The traveller must bear all associated costs.

Airline companies undertake to change the tickets of passengers who test positive and their accompanying persons free of charge.

If you are permitted to travel, remember to practice preventative measures (wearing a face mask, maintaining social distancing of 2m, washing hands regularly, etc.) and all the restrictive measures set out by the destination country's government.

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